Empowering Your Independence Through Quality NDIS Support
Compassionate, personalized care designed to help you achieve your goals and live life to the fullest
Our NDIS Services
Comprehensive support designed to help you achieve your goals and live independently
Accommodation/Tenancy
Support to establish and maintain appropriate accommodation, including assistance with tenancy obligations, shared living arrangements, and finding suitable housing options that meet your accessibility needs.
- Tenancy agreement support
- Shared living coordination
- Housing application assistance
Assist Personal Activities
Personal care assistance with daily activities to support your independence and wellbeing (available in Standard and High Intensity levels).
- Showering, dressing, grooming
- Mobility assistance
- High-intensity daily personal activities
- Continence management
Daily Tasks/Shared Living
Support with household tasks and shared living arrangements to maintain a comfortable and safe living environment.
- Meal preparation
- Light house cleaning
- Laundry and ironing
- Shared living support
Development Life Skills
Training and support to develop skills for independent living and community participation.
- Budgeting and money management
- Cooking and nutrition
- Personal organization
- Problem-solving skills
Household Tasks
Assistance with household chores and maintenance to keep your living environment comfortable.
- Vacuuming and mopping
- Dusting and cleaning
- Changing bed linen
- Basic home maintenance
Assist Life Stage, Transition
Support during major life transitions to build skills and confidence for change.
- School to work transition
- Moving out of home
- Retirement planning
- Change in living arrangements
Assist Travel/Transport
Transport assistance to help you participate in community, work, education and social activities.
- Medical appointments
- Work or education
- Social activities
- Shopping and errands
Innovative Community Participation
Creative programs to enhance your social and community participation based on your interests.
- Social skills development
- Interest-based activities
- Community events
- Volunteer opportunities
Participate Community
Support to engage in social and community activities that match your interests.
- Social outings
- Recreational activities
- Cultural events
- Sports and hobbies
Group/Centre Activities
Structured group programs focusing on skill development and social interaction.
- Life skills workshops
- Social groups
- Educational programs
- Therapeutic activities
Community Nursing Care
Specialized nursing services to support your health needs at home.
- Wound care
- Catheter management
- Diabetes support
- Medication management
Therapeutic Supports
Professional therapies to support your development and wellbeing.
- Occupational therapy
- Physiotherapy
- Speech pathology
- Behavior support
Plan Management
Financial management of your NDIS plan to reduce administrative burden.
- Pay providers on your behalf
- Track your budget
- Provide monthly statements
- NDIS-funded service
NDIS Support Coordination
Help to understand and implement your NDIS plan effectively.
- Understand your plan
- Connect with providers
- Build your capacity
- Crisis resolution
Specialised Disability Accommodation
Housing solutions for participants with extreme functional impairment.
- Accessible housing
- 24/7 support
- Specialist staff
- Tailored living solutions
Ready to Get Started With NDIS Support?
Our team is here to help you navigate the NDIS and access the services you need to live your best life.
NDIS Services FAQs
Answers to common questions about our NDIS services and supports
What types of services does Allegiance offer under the NDIS?
We offer a comprehensive range of NDIS services including:
- Core supports: Personal care, assistance with daily living, transport
- Capacity building: Life skills development, therapy supports, employment support
- Community participation: Social and recreational activities
- Support coordination: Help to implement your NDIS plan
- Specialist supports: High-intensity daily personal activities, specialist disability accommodation
Who can use your NDIS services?
Our NDIS services are available to:
- NDIS participants with approved plans (self-managed, plan-managed or agency-managed)
- Individuals under 65 years old with permanent and significant disability
- Australian citizens or permanent residents
- People with NDIS plans that include the specific supports we provide
Are your services available Australia-wide?
Yes, we provide NDIS services across all states and territories in Australia. Our care teams are located in major cities and many regional areas. Service availability may vary in some remote locations - please contact us to check availability in your specific area.
How do I start services with Allegiance?
Starting services is simple:
- Contact us via phone, email or our website enquiry form
- We'll arrange a free consultation to discuss your needs
- Provide us with a copy of your NDIS plan (we can help you understand it)
- We'll develop a service agreement tailored to your goals
- Match you with suitable support workers
- Services begin according to your schedule
Can you help me apply for NDIS funding?
Absolutely. Our team can:
- Explain the NDIS access process in simple terms
- Help you prepare for your planning meeting
- Connect you with GP or allied health referrals
- Assist with completing the NDIS access request form
- Support you to gather necessary evidence of disability
- Help you understand what supports to request
Who is eligible for NDIS services?
To access NDIS supports through Allegiance, you must:
- Be under 65 years old when first accessing the scheme
- Have a permanent and significant disability that affects your ability to take part in everyday activities
- Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa
- Live in Australia where the NDIS is available
- Have an approved NDIS plan that includes the supports you're requesting
Do you support all types of NDIS management?
Yes, we work with all NDIS management types:
Self-Managed
You manage your NDIS funds and pay providers directly
Plan-Managed
A plan manager pays your providers and manages finances
NDIA-Managed
NDIS pays providers directly from your plan
Can I request a regular support worker?
Yes, we prioritize consistency in support workers. Here's how we ensure good matches:
- We consider your preferences (gender, language, personality, skills)
- You're involved in selecting your support team
- We document your preferences in your support plan
- We aim to maintain the same workers for continuity
- If a worker isn't the right fit, we'll find a replacement
Consistent support leads to better relationships and outcomes.
How quickly can services commence?
Our typical onboarding timeline:
- Standard cases: 2-5 business days after receiving your request and documents
- Urgent cases: We prioritize and can often start within 24 hours
- Complex cases: May take up to 7 days to ensure proper setup
Factors affecting timing:
- Completing our intake process
- Worker availability in your area
- Special requirements or complex needs
Can I change or cancel services?
Yes, you have full control over your services:
- Changes: You can modify services with reasonable notice (typically 24-48 hours)
- Cancellations: You may cancel services at any time following our cancellation policy
- Pauses: Services can be paused during hospital stays or vacations
- Worker requests: You can request a different support worker if needed
We're flexible and will work with your changing needs.
What is Plan Management?
Our Plan Management service includes:
Financial Management
Pay providers on your behalf and track budgets
Record Keeping
Provide monthly statements of your spending
Budget Monitoring
Alert you if funds are running low
No Cost
Funded separately in your NDIS plan
Plan management gives you choice and control without the paperwork burden.
What is Support Coordination?
Support Coordination helps you:
- Understand your plan: We explain your funded supports and how to use them
- Connect with providers: We help find services that match your needs
- Build capacity: We teach you to navigate the NDIS independently
- Coordinate supports: We ensure different providers work together effectively
- Prepare for reviews: We help document outcomes for your next plan
- Crisis resolution: We assist with urgent support needs
What's the difference between Support Coordination and Plan Management?
How do I get Support Coordination in my plan?
To include Support Coordination in your NDIS plan:
- Assessment: The NDIS considers if you need help implementing your plan
- Request: Ask for it during your planning meeting if you:
- Have complex support needs
- Are new to the NDIS
- Have limited informal supports
- Need help managing multiple providers
- Justification: Provide examples of why you need this support
- Level: The NDIS will determine if you need Support Connection (lower level) or Coordination
We can help you prepare evidence to request this support.
Can I change my Support Coordinator?
Yes, you can change Support Coordinators at any time. Here's how:
- No lock-in contracts: You're not locked into any agreement
- Simple process: Just notify us and we'll assist with transition
- Reasons to change: If your needs change or you're not satisfied
- Transition: We'll ensure proper handover to your new provider
Your choice and control are important to us.
Still have questions about our NDIS services?
Our friendly team is here to help you understand your options and access the right supports.
