Accessibility Statement
Our Commitment
At Allegiance Heart & Home Care Pty Ltd, we are committed to ensuring digital accessibility for all users, including people with disabilities, older Australians, carers, and members of our diverse communities. We aim to provide a website that is easy to navigate, perceivable, and functional for everyone.
Accessibility Standards
Our website aims to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as recommended by the World Wide Web Consortium (W3C) and recognised under Australian law (Disability Discrimination Act 1992).
Key Features
To support accessibility, our website includes:
- Text alternatives for non-text content
- Keyboard navigability
- Sufficient colour contrast and scalable fonts
- Clear headings and structure
- Accessible forms and labels
- Responsive design for various devices and screen readers
Additional Accessibility Measures
- Skip to content links for keyboard users
- Proper semantic HTML structure
- ARIA landmarks for screen reader users
- Focus indicators for keyboard navigation
- Adjustable text sizing (using browser controls)
Feedback and Assistance
If you encounter any barriers to accessing our website or require assistance with digital content or forms, please contact us. We are committed to providing reasonable accommodations and improving accessibility wherever possible.
Accessibility Coordinator
Allegiance Heart & Home Care Pty Ltd
Email: admin@allegiancehearthomecare.com.au
Phone: [Your Accessible Contact Number]
We aim to respond to accessibility feedback within 5 business days.
Ongoing Improvements
We are continuously working to improve the accessibility of our website and digital services. Your feedback is valuable and helps us achieve an inclusive experience for all users.
Our accessibility initiatives include:
- Regular accessibility audits using automated and manual testing
- Staff training on accessible content creation
- User testing with people with disabilities
- Monitoring new WCAG standards and implementing updates
Alternative Access Options
If you need information from our website in an alternative format, we can provide:
- Printed materials (large print available)
- Assistance over the phone
- Email or postal correspondence
- In-person support at our offices
Please contact us to arrange alternative access to our information and services.
Compliance Status
This website is partially compliant with WCAG 2.1 Level AA standards, due to the following exceptions:
- Some third-party content may not meet our accessibility standards
- Older PDF documents may not be fully accessible
- Some complex data tables may require simplification
We are actively working to address these issues and improve compliance.
