Trusted Care Provider

Your FIRST Choice for Aged & Disability Care

Compassionate, professional care services tailored to individual needs. Helping families and individuals live with dignity and independence.

Compassionate caregiver assisting senior client
Compassionate Care
Certified Professionals
In-Home Support

About Us

The One Stop Solution As NDIS Service Provider

Compassionate Care with Professional Excellence

With skilled and dedicated support workers at our disposal, Allegance Health Care Services offers a wide range of support and care to participants, helping them to live the life of their choice. This makes us a vetted NDIS support provider you can trust.

We never offer generic services. We consider each participant's unique lifestyle and personal goals when creating customized support plans.

Our support workers are caring and compassionate while maintaining the highest professional standards. We're not just service providers - we become trusted friends in our participants' journey toward autonomy and dignity.

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Caregiver assisting NDIS participant

Explore Our Services

Aged Care Service

At Allegiance Heart & Home Care, our aged care services are designed to support seniors in maintaining their independence while ensuring their safety, comfort, and well-being. Our team of trained professionals provides tailored care plans that address the physical, emotional, and social needs of older adults. From personal care assistance to companionship and household support, we are here to make life easier and more fulfilling for you or your loved ones.

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Aged Care Service

Elderly Companion Care

At Allegiance Heart & Home Care, we understand that aging can sometimes lead to loneliness and isolation. Our companion care service goes beyond basic needs to nurture the emotional and social well-being of seniors. Our carefully selected companions provide:

  • Engaging conversation and reminiscence therapy
  • Accompaniment to social events and community activities
  • Hobby participation (reading, crafts, games)
  • Light exercise encouragement
  • Meal companionship
  • Technology assistance to connect with family
  • Medication reminders
  • Transportation to appointments or outings

We match clients with compatible companions based on shared interests and personality to foster genuine connections that brighten every day.

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Elderly Companion Care

Lifestyle Support

Our Lifestyle Support service offers comprehensive assistance to help you align your daily routines, habits, and goals with a healthier, more productive lifestyle. Whether you're looking to improve physical health, manage stress, enhance work-life balance, or build better daily routines, our expert team provides customized plans and ongoing support to help you thrive.

From nutrition planning and fitness tracking to mindfulness practices and time management techniques, we cover all aspects of modern living that contribute to a well-rounded, fulfilling life.


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Lifestyle Support

Home Care Service Entry

At Allegiance Heart & Home Care , we provide high-quality, person-centered Home Care Services tailored to meet the unique needs of each client. Whether it's help with daily living tasks, personal care, or companionship, our trained caregivers deliver reliable, respectful, and culturally sensitive support right at your doorstep.

We believe that everyone deserves to age or recover gracefully in the comfort of their own home. Our flexible and responsive services are designed to promote independence, safety, and well-being — while giving families peace of mind.

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Home Care Service Entry

Disability Care Service

At Allegiance Heart & Home Care , we are proud to offer comprehensive NDIS disability support services designed to empower individuals with disabilities to live life on their terms. Our person-centered approach ensures every client receives the right level of support based on their unique needs, goals, and aspirations.

We believe in fostering independence, dignity, and community participation. Whether it's help with daily living, personal care, transport, or skill development, our trained support workers provide compassionate, reliable, and culturally sensitive assistance — all while respecting your choices and cultural background.

Our services are available nationwide and fully compliant with NDIS standards.

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Disability Care Service
Compassionate care provider

We've got YOU covered, rain, hail or shine.

We're here to improve your wellbeing and quality of life. If you want independence with the right care and support, Allegiance Heart & Home Care is with you all the way.

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Our Care Levels

Transparent Pricing

Four tailored levels of care to match different needs and budgets

Basic Care

$10,300/year
  • Daily check-ins
  • Medication reminders
  • Light housekeeping
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Intermediate Care

$39,300/year
  • All Low Care services
  • 24/7 on-call support
  • Specialized dementia care
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High Care

$59,600/year
  • All Intermediate services
  • Full-time personal care
  • Complex medical support
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Join our dedicated team of care workers

Become a part of our compassionate and supportive environment at Allegiance Heart & Home Care. Make a meaningful impact in the lives of those we serve and grow your career with us.

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Care team working together

Why Choose Us

Decade of Excellence

With over 10 years of dedicated service, we bring unparalleled experience in aged care. Our proven track record ensures your loved ones receive the highest quality support to live comfortably at home.

Comprehensive Care Services

Trust us for complete home and community care solutions including mental health support, personal care, and dedicated ongoing assistance tailored to individual needs.

Our caregivers speak over multiple languages and represent diverse cultural backgrounds, ensuring culturally sensitive care that respects your traditions and preferences.

Expertise You Can Trust

As a leading aged care provider in Australia, we invest in comprehensive training programs and maintain a team of Registered Nurses to deliver exceptional, personalized support.

Unlike many providers, we continually expand our services to meet evolving needs, with caregivers who work closely with you to develop tailored support plans.

Personalized Care Plans

We create customized care strategies that consider your unique needs, lifestyle preferences, and personal goals. Our approach ensures you receive support that truly matches your requirements.

Regular plan reviews guarantee your care evolves with your changing needs, maintaining optimal support at all times.

Innovative Care Technology

We leverage cutting-edge technology to enhance care delivery, including medication management systems, emergency response solutions, and family communication portals.

Our digital tools provide peace of mind while maintaining the human touch that defines quality care.

Family-Centered Support

We understand care affects the whole family. Our services include dedicated support for family members, including education, respite care, and regular updates.

24/7 access to care coordinators ensures you're never alone in your care journey.

Latest Blog Posts

Explore our latest updates and insights.

Top 10 Benefits of Aged Care Services at Home

Top 10 Benefits of Aged Care Services at Home

As people age, maintaining independence while receiving the necessary support becomes a priority for many. Aged care services at home offer a perfect solution, providing assistance with daily tasks while allowing individuals to remain in the comfort of th

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Choosing The Right Home Care Service Provider: A Comprehensive Guide

Choosing The Right Home Care Service Provider: A Comprehensive Guide

Table of Contents Selecting the right home care service provider is a crucial decision that affects the well-being and quality of life of you or

Read More →
Your Questions

Home Care Package FAQs

Everything you need to know about managing your care services

Who Receives and Manages the Funding?

Home Care Package funds are not paid directly to you. Instead, you choose an approved provider, like Allegiance Heart & Home Care, to manage your funds. The provider offers support, advice, and assistance in managing the allocated budget to ensure you receive the necessary services.

What Are My Fees?

At Allegiance Heart & Home Care, you won't need to pay the Basic Daily Care Fee. However, if the Income-Tested Care Fee applies, you may be required to contribute to your care.

To find out if this fee applies to you, please contact:

  • Department of Human Services: 1800 227 475
  • Department of Veterans' Affairs: 13 32 54

The Income-Tested Care Fee cannot be waived and applies regardless of your chosen provider. The government subsidy will be reduced by the amount of the income-tested fee.

A fee estimator is available on the My Aged Care website for more guidance. If you choose not to complete the income assessment, you may be asked to pay the maximum income-tested care fee.

Am I Eligible for Additional Funding (Supplements)?

Individuals with a Home Care Package may be eligible for additional funding, known as supplements. Each supplement has specific assessments and eligibility requirements. Please speak with your Care Coordinator for more information.

Common supplements include:

Dementia and Cognition Supplement
Veterans' Supplement
Oxygen Supplement
Enteral Feeding Supplement
Viability Supplement
Hardship Supplement

What Happens When I Go into Hospital, Respite, Transitional Care, or Take Social Leave?

If you take leave from your home care services, please notify Allegiance Heart & Home Care with as much notice as possible. Your Home Care Package will be placed on hold during this period, and services cannot be delivered while the package is suspended.

Hospital / Transitional Care Leave

Government subsidy is reduced to 25% after 28 consecutive days of leave in a financial year. Supplements are not payable after 28 consecutive days.

Respite / Social Leave

Government subsidy is reduced to 25% after 28 cumulative days of leave in a financial year. Supplements are not payable after 28 cumulative days.

What If My Care Needs Change?

Your care needs can be reviewed at any time. If your current Home Care Package no longer meets your needs, or if there is a change in your situation, please notify your Care Coordinator.

They can assist you with:

  • Reviewing and updating your care plan
  • Making a referral to My Aged Care for reassessment
  • Adjusting your priority level if you're already approved for a higher-level package but still waiting

Can I Appoint a Representative?

Yes, you can appoint a representative to help manage your care. Simply inform your Care Coordinator about how much involvement you would like your representative to have in your care planning and decisions.

Can I Access an Interpreting Service?

Yes, interpreting support is available through the Translating and Interpreting Service (TIS National).

  • During the implementation of your package, the service is free of charge
  • Once your agreement is in place, the cost of the service will be charged to your package

To access TIS National, call:

13 14 50

Can I Change Providers?

Yes, you have the right to change providers at any time.

  • If you wish to switch to Allegiance Heart & Home Care, check your current provider's notice period and notify My Aged Care of the change
  • You have 28 days to enter into a new agreement once your current agreement ends
  • If you're transferring from Allegiance Heart & Home Care, we require a two-week notice period